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Maintenance & Support Retainers

Ongoing Product Support
Built for Peace of Mind.

Software is not a "set it and forget it" asset. Without ongoing maintenance, it becomes slow, insecure, and broken. We keep your systems running flawlessly.

Get a Support Plan → See Retainer Pricing

Why Your Software Needs a Support Plan

Dependencies become outdated, security vulnerabilities are discovered, and server configurations change. Without active monitoring, a small issue can turn into a major outage.

We provide predictable, fixed-cost maintenance retainers. You get a dedicated team of engineers who know your codebase, fix bugs fast, and continuously improve your system.

Our Support Capabilities

  • ✦
    24/7 Uptime MonitoringWe set up alerting (Datadog, UptimeRobot) so we know about downtime before your customers do. Immediate incident response.
  • ✦
    Security Patching & UpdatesWe regularly update core frameworks, libraries, and CMS plugins to patch known vulnerabilities.
  • ✦
    Bug Fixes & Feature TweaksNeed to change a label, fix a broken form, or tweak a feature? Your retainer includes a bucket of development hours every month.
  • ✦
    Automated BackupsDaily off-site backups of your database and file system. If the worst happens, we restore in minutes, not days.
  • ✦
    Performance & Database TuningWe periodically audit server logs, clean up bloat, and optimize indexes to keep your app running fast as it grows.

    • Technologies We Master

    DatadogSentryPagerDutyUptimeRobotAWSGitHub ActionsCloudflare

    Our Development Process

    01

    Onboarding & Code Audit

    We review your codebase, document the architecture, and set up monitoring and backups.

    02

    SLA Definition

    We agree on response times, monthly support hours, and escalation paths.

    03

    Proactive Maintenance

    We apply updates, monitor logs, and fix issues before they impact users.

    04

    Monthly Reporting

    You get a clear report of hours used, updates applied, and system health.

    Our SaaS Products

    Tools Built by Our Engineers.

    We don't just build software for others — we build our own. Try our production-ready SaaS tools designed to automate your business.

    Live🎙️

    AI Voice Agent

    Deploy human-like AI phone agents that qualify leads and book meetings automatically—24/7.

     Live🦷

    AI Receptionist

    24/7 WhatsApp booking system for dental clinics and medical practices.

     Live🎯

    B2B Lead Extractor

    Scrape verified emails and phone numbers from Google Maps and LinkedIn instantly.

     Live🧾

    Invoice OCR

    Extract data from PDF invoices and receipts into Excel or your accounting software.
    Explore All 8 Products →
    Service FAQ

    Common Questions.

    What happens if I use all my monthly hours?

    We will notify you before you run out. If you need more hours, we can either bill them at a discounted hourly rate or upgrade you to the next retainer tier.

    Do you support legacy code?

    Yes. We frequently take over old PHP, .NET, or custom codebases. We start with a code audit to understand the system before making changes.

    How fast do you respond to emergencies?

    For critical issues (site down, data breach), our SLA guarantees a response within 1-2 hours depending on your plan.

    Can I cancel anytime?

    Yes. Our retainers are month-to-month. We don't lock you into long-term contracts. You can cancel with 30 days' notice.

    Ready to Stop Worrying About Your Server?

    Tell us what you're trying to build. You'll get a written scope, a fixed price, and a timeline — within 24 hours.

    Start Your Project →See Pricing

    Avg. reply time: 6 hours · No sales calls unless you want one

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